How to Report a Roof Leak
How to Report a Leak to Pinnacle:
To ensure we can promptly prepare the required documentation and take immediate action in accordance with the manufacturer’s instructions, please reach out to us at service@pinnacleroofing.com or call (904) 880-6005.
How to Report a Roof Leak for Warranty Coverage from your Manufacturer:
A roof leak is never convenient, whether it's large or small. Left unaddressed, it can quickly become a costly problem. While everyone wants the issue resolved as soon as possible, it's essential to contact your manufacturer immediately if your roof is under warranty. This will help minimize or even eliminate expenses for the owner. See below for more information on how to report your leak.
Choose your warranty provider from the options below. If you do know know who your warranty provider is, please email us and give as much information as possible.
IMPORTANT: Please designate Pinnacle Roofing Contractors, Inc. as your contractor of choice.
As of 2022, Firestone has now become Elevate. You will need to report your leak through them. For more information on their merge, click here.
Find your warranty number, located at the top of your warranty. If you cannot find your warranty number, make sure you have the building owner’s name and full physical address ready and call Elevate to get this information (800) 428-4442.
Are you looking to TRANSFER WARRANTY? Please click here.
IMPORTANT: Please designate Pinnacle Roofing Contractors, Inc. as your contractor of choice.
Click the link below and locate your warranty number at the top of your document. If you can't find the warranty number, have the building owner's name and full physical address on hand, then call GAF at (800) 766-3411.